Finsley Gate Wharf is one of the original wharves on the longest manmade waterway in Britain, The
Leeds to Liverpool Canal. Opened in 1801, Mile Wharf, as it was then locally known, was instrumental in
creating the industrial boom that took place in the North, ultimately making Burnley one of the world™s
largest producers of cotton cloth in the mid 1860s.
Established in 1784, the heritage buildings were a central point for the Industrial Revolution once the
Burnley Canal became fully operational in 1810.
These Grade II listed buildings have been restored in an incredible regeneration project thanks to the
generosity of The National Heritage Lottery Fund and the European Regional Development Fund.
In conjunction with the Canal & River Trust this beautiful space is here to support the local economy,
biodiversity, provide a multi faceted hub for the local community and create employment in hospitality.
Saved from dereliction, the three buildings on the site comprising The Forge, The Turnbridge House and
The Warehouse will once again become vibrant, animated and central to community life in Burnley!
With its canal-side café, stunning bar and rustically designed restaurant the historic buildings will be
home to mouthwatering food & drink, staged entertainment and provide space for wedding ceremonies,
celebrations, special occasion gatherings and business use alike.

• To be polite and courteous to guests at all times and report any
complaints or issues to management immediately.

• To have full knowledge of and be able to act on the fire procedures as laid
down in the FGW Fire Safety Policy in accordance with the Regulatory Reform
(Fire Safety) Order.

• To maintain high standards of personal hygiene, cleanliness and safety at work
in accordance with The FGW Health & Safety Policy, the Health and Safety at
Work Act and all regulations relating to health and safety.

• To ensure that your work area is correctly prepared prior to service, maintain high
standards of cleanliness and presentation during service and close down your
work area correctly and efficiently at the end of service.

• To take guests’ orders and serve all customers to FGW standards.

• Prepare all drinks orders to the highest possible standard of quality and
presentation in accordance with FGW requirements and guest expectation.

• Handle food and drink safely and hygienically in accordance with the
FGW Food Safety Policy and the Food Safety Act.

• To adhere to and carry out correct accounting procedures and efficiently
manage customers’ orders and payments using the EPoS system.

• To promptly and politely receive any incoming telephone calls,
where applicable , according to FGW policy and as requested
by the General Manager.

• To follow procedures of security of all monies in accordance with the
FGW Finance Policy and its relevant procedures.
• To maintain the security of customer information in accordance with the
FGW GDPR Policy and the Data Protection Act.

•To have full knowledge of and ensure that customer service is in full
compliance with the Licensing Act 2003 and all related regulations.

• Ensure the security of food & liquor stock and the correct operation of
storage areas in accordance with the FGW Food Safety Policy and FGW
Finance Policy. Any losses must be reported to the General Manager
immediately.

• To report and maintenance, building, equipment or security defects to the
General Manager immediately that they are discovered.

• Creative in nature and naturally sociable
• Thoughtful and passionate about food, drink and entertainment.
• Reliable
• Hard-working
• Keen to learn

Benefits of becoming part of the FGW Team include:
- A great career training and development plan
- Free food on shift (over 7 hours)
- Free, secure on site parking
- Subsidy for travel costs available
- General Manager's monthly reward: incentivised targets. £50!
- 20% off your food bill for you plus 3 friends whenever you dine
- Regular patterns of working
- Competitive rates of pay plus bonus scheme
- 28 days holiday
- A bike to work scheme