Overview

The digital world is growing at a phenomenal rate, with technology and the way we use social media constantly changing. IT and Marketing employees are key components in every industry and almost all businesses rely on their employees having a good range of knowledge and skills. These skills are in demand with employers wanting organised and analytically minded people to work in their IT and marketing departments.

Digital marketing is a dynamic field of marketing which involves the promotion of products and services through a variety of digital channels. Job roles include Marketing Assistant, Digital Marketer, Social Media Executive, Email Marketing and Analytics Executive.

Typical tasks involve designing, building and implementing digital campaigns and working on a variety of social media platforms to drive customer acquisition, customer engagement and customer retention.

The broad purpose of a Digital Support Technician is to maximise the effective use of digital office technologies, productivity software, digital communications, including collaborative technologies, and digital information systems to achieve objectives.

Job roles include Digital Service Support, Technical Support Professional, Digital Support Professional, Operations Technical Specialist and Applications and On-line Service Executive.

Both IT and digital marketing roles require you to have an analytical mind and an organised approach.

Apprenticeships

Level 3

What training will I receive?

You’ll receive real-life training from experienced staff within your workplace, and be visited regularly by a specialist NLTG Tutor. Your Tutor will support and guide you throughout your Apprenticeship, making sure you develop the skills needed for your job role. As part of your Apprenticeship, you will need to complete a maths and/or English qualification if you do not already hold these qualifications; the level at which you will study will depend upon your Apprenticeship. You may also need to study an ICT qualification. Your NLTG Tutor will provide you with support and guidance.

Additional Benefits

• All vacancies are jobs from day one.
• Your training will lead to a nationally recognised qualification.
• You will receive an attractive wage/salary during training.
• We have a dedicated team to support you with your English and maths skills.
• We operate an equality and diversity policy.
• All employers are appraised for health and safety.
• We will visit you regularly during your training.
• Your training will be full and varied.

Case Study

Rebecca Lindsay at L'Oreal

My job role at L'Oreal involves working on the background of the order systems. Since starting my IT Apprenticeship here, I have constantly been learning new skills which have helped me take on more responsibilities. I thought an Apprenticeship would be good for me to try something new, I can learn on the job and gain work experience. I would definitely recommend it as i am very happy in mine.