Case Study – Hannah Southgate Traineeship at Velstar Limited Name: Hannah Southgate Company: Velstar Limited Job Role: Business Administrator Hannah is a Business Administrator Apprentice at Velstar Limited. She started her journey on a NLTG Traineeship and has now progressed onto the Level 3 Business Administrator Apprenticeship. Her Traineeship Tutor said “Hannah was a pleasure to support during her time on her Traineeship. We carried out reviews both face to face and remotely and she was always engaged and eager to improve her skills and knowledge. Hannah also made sure that any independent work was completed by her deadlines. I wish her every success with her career at Velstar Ltd.” Hannah has been a massive help to the company by looking after day-to-day tasks. Her role is to take care of all administration duties such as dealing with phone calls, processing orders, organising spreadsheets and inputting client’s information on systems. She also helps to run their Instagram account and occasionally gets to arrange events such as office parties. Whilst on her Apprenticeship, Hannah has gained many skills, she can now work with google sheets and different software packages such as Sage, Timetastic, Clockify and Clickup. Hannah says ‘‘I can literally be doing anything; no day is the same, but I like to find a nice spot in the office and get on with my work for the day! My favourite thing about doing an Apprenticeship is that I am learning so many things I haven’t done before whilst working with different departments.’’ When we asked Hannah what she would like to achieve in the future, she said ‘’I would like to keep learning about the business and hopefully I would like to progress to other roles in the company, with more responsibility.’’